membership pauses & cancellations.
membership change requests need to be submitted using this form — see below for all the info you need.
membership pausing terms:
you can pause your membership as per the allowances shown here at no charge, or switch to a holding membership for longer periods for $10 a month.
|MEMBERSHIP TYPE||TOTAL ALLOWANCE||MINIMUM PAUSE|
|direct debit||4 weeks per 6 months||1 week|
|1 month paid in full||1 week||1 week|
|6 months paid in full||4 weeks||1 week|
|12 months paid in full||8 weeks||1 week|
membership cancellation terms:
- all direct debit membership cancellations require 30 days notice in writing.
- there is no fee to cancel a month-to-month direct debit membership.
- no refunds are provided for paid in full membership cancellations.