membership pauses & cancellations.
membership change requests need to be submitted using this form — see below for all the info you need.
membership pausing terms:
you can pause your membership as per the allowances shown here at no charge, or switch to a holding membership for longer periods for $10 a month.
| MEMBERSHIP TYPE | TOTAL ALLOWANCE | MINIMUM PAUSE |
|---|---|---|
| direct debit | 4 weeks per 6 months | 1 week |
| 1 month paid in full | 1 week | 1 week |
| 6 months paid in full | 4 weeks | 1 week |
| 12 months paid in full | 8 weeks | 1 week |
membership cancellation terms:
- all direct debit membership cancellations require 30 days notice in writing.
- there is no fee to cancel a month-to-month direct debit membership.
- no refunds are provided for paid in full membership cancellations.