group bookings.

available for groups of 10+

  • casual entry: adult $19
  • casual entry: concession $17
  • casual entry: kids (16 & under) $15
  • shoe hire: $6 per person
    (no climbing in street shoes)

booking & payment.

  • to request a group booking, submit the form below at least 7 days in advance.
  • bookings are subject to availability & are only confirmed once you receive an approval email.
  • payments for private groups are to be made in full upon entry as one transaction.
  • payments for company groups have the option to pay by invoice with 7 day payment terms.

changes & cancellations.

  • any cancellations or change in participants need to be emailed through at least 48 hours in advance.
  • only participants named in your final booking will be included in your group — any additional participants will need to pay separately.
  • group bookings require a minimum of 10 entrants — if no shows reduce your group to less than 10, you will no longer be eligible for group discounts.
  • if payment has been made by invoice & there is a reduction in number of participants, please ensure that we are notified at least 48 hours in advance — late no-shows will not be refunded.

waivers.

  • please make sure everyone (including any spectators) has completed a waiver online before arrival.
  • no entry is permitted without a valid waiver.

waivers for under 18’s.

supervision.

all entrants under 16 require supervision as per our adult to child ratios:

  • 1:1 for 0–5 years old.
  • 1:2 for 6–9 years.
  • 1:4 for 10–12 years.
  • 1:8 for 13–15 years old.

more info on supervision requirements & haus rules for kids here.

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